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Bug

Unable to use enterprise logins to log in to Portal for ArcGIS, ArcGIS Online or Collector, with a Mac OS X or iOS Device when the cookie exceeds 4KB.

Zuletzt veröffentlicht: August 18, 2017 ArcGIS Online
Bug-ID-Nummer BUG-000099770
EingereichtOctober 3, 2016
Zuletzt geändertFebruary 18, 2025
Gilt fürArcGIS Online
Gefunden in Version4.3
BetriebssystemApple iOS
Betriebssystemversion9.0x
StatusKnown Limit

Zusätzliche Informationen

The cookie that exceeds the 4KB limit set by the Apple Safari web browser is set and is used by the Microsoft ADFS login page. Esri software is not involved in the authentication of the user during the SAML login process. This Apple limitation is addressed in iOS 11. Upgrade the device OS to avoid this limitation.

Workaround

Workaround 1: Disable one of the advanced features, this creates a 4KB cookie and no issues will occur.Workaround 2: Press the ‘Back’ button and submit credentials again, this passes the truncated part of the cookie and grants access.

Schritte zur Reproduzierung

Bug-ID: BUG-000099770

Software:

  • ArcGIS Online

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