laptop and a wrench

Bug

Unable to update the Japanese language pack on ArcGIS for Server version 10.2.2 to 10.3. When an upgrade is done from ArcGIS 10.2.2 to 10.3 via the Japanese language pack installer, the ArcGIS for Server 10.2.2 uninstalls successfully and the ArcGIS for Server 10.3 beings installation. However, the Japanese language pack installer for ArcGIS 10.3 installs ArcGIS 10.2.2 once again instead of installing ArcGIS 10.3.

Zuletzt veröffentlicht: February 24, 2022 ArcGIS for Server
Bug-ID-Nummer BUG-000086799
EingereichtApril 10, 2015
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS for Server
Gefunden in Version10.3
BetriebssystemWindows OS
Betriebssystemversion2012 64 Bit
StatusWill Not Be Addressed

Zusätzliche Informationen

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

  1. A clean installation of ArcGIS 10.3 allows the 10.3 Japanese language pack to install successfully.
  2. Uninstalling the 10.2.2 Japanese language pack from Programs and Features, and then running a repair on the 10.3 Japanese language pack allows the 10.3 to install.

Schritte zur Reproduzierung

Bug-ID: BUG-000086799

Software:

  • ArcGIS for Server

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