laptop and a wrench

Bug

'Unable to run java.exe’ error received during portal upgrade due to presence of an extension-less file called ‘program’ in the portal install directory which causes the portal homepage to be inaccessible after the upgrade.

Zuletzt veröffentlicht: March 9, 2018 Portal for ArcGIS
Bug-ID-Nummer BUG-000111763
EingereichtFebruary 18, 2018
Zuletzt geändertJune 5, 2024
Gilt fürPortal for ArcGIS
Gefunden in Version10.5.1
BetriebssystemWindows OS
Betriebssystemversion2012 R2
StatusKnown Limit

Zusätzliche Informationen

Microsoft does not recommend having an extension-less file named "Program" in the root of the drive (For example: C:\Program) as this can cause issues with many applications. Upon starting the operating system, if it detects a file or folder in the root of the drive named C:\Program it usually displays the following message: "File Name Warning There is a file of folder on your computer called "C:\Program" which could cause certain applications to not function correctly. Renaming it to "c:\Program1" would solve this problem. Would you like to rename it now?"

Workaround

Rename the <a href="file:C:/Program" target="_blank">C:\Program</a> file to <a href="file:C:/Program1" target="_blank">C:\Program1</a>

Schritte zur Reproduzierung

Bug-ID: BUG-000111763

Software:

  • Portal for ArcGIS

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln