laptop and a wrench

Bug

Unable to login to ArcGIS Pro using a numeric login created as an Esri account and added to an organization. The following error is returned, "ArcGIS Pro was not able to download license from the licensing portal".

Zuletzt veröffentlicht: March 30, 2017 ArcGIS Online
Bug-ID-Nummer BUG-000099323
EingereichtSeptember 14, 2016
Zuletzt geändertMay 31, 2023
Gilt fürArcGIS Online
Gefunden in Version4.2
Version Fixed2.0
StatusFixed

Workaround

Do not create an Esri account with a numeric username.This issue seems to only occur when inviting existing users from an Esri account, which contains completely numeric usernames. Issue is not reproducible when a numeric username is created upon invitation to ArcGIS Online organization (i.e. "Send invitations to pre-established usernames").

Schritte zur Reproduzierung

Bug-ID: BUG-000099323

Software:

  • ArcGIS Online

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