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Bug

Unable to log in to ArcGIS Tracker with a custom role on iOS devices.

Zuletzt veröffentlicht: May 27, 2021 ArcGIS Tracker
Bug-ID-Nummer BUG-000130648
EingereichtMay 6, 2020
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Tracker
Gefunden in Version20.1.0
BetriebssystemApple iOS
Betriebssystemversion13.0x
StatusWill Not Be Addressed

Zusätzliche Informationen

This is as designed. It is a documented requirement that mobile users are required to have the 'View content shared with the organization' privilege. Users are able to sign in with the Android version of ArcGIS Tracker is due to a bug and has been addressed.

Workaround

Two solutions are available:

  1. Assign the 'View content shared with organization' privilege to the mobile user.
    1. In ArcGIS Online, under General Privileges > Content.
    2. Enable View Content Shared with Organization.
  2. Share the location tracking service with a group the user has access to.

Schritte zur Reproduzierung

Bug-ID: BUG-000130648

Software:

  • ArcGIS Tracker

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