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Bug

Unable to log in to ArcGIS Field Maps or ArcGIS Collector on Samsung Tab A 2019 tablets.

Zuletzt veröffentlicht: January 17, 2022 ArcGIS Field Maps
Bug-ID-Nummer BUG-000143547
EingereichtOctober 8, 2021
Zuletzt geändertSeptember 26, 2025
Gilt fürArcGIS Field Maps
Gefunden in Version21.2.3
BetriebssystemAndroid
Betriebssystemversion11.x
StatusWill Not Be Addressed

Zusätzliche Informationen

Development has determined that this issue is not to be addressed at this time. The issue is specific to the Samsung Internet browser being set as the default browser on the device. Setting another browser, like Google Chrome, to the default device browser resolves this issue. If the default browser cannot be changed, the app can be set to use an in-app authenticator from the developer. Open ArcGIS Field Maps > Tap Skip Sign In > Tap the Profile icon in the top right of the page > Tap the Profile option at the top three times > Tap OAuth and select In App > Tap Back > Select Sign In.

Workaround

Change the device's default browser. Using Google Chrome or Mozilla Firefox allows users to sign in to ArcGIS Field Maps on Samsung Tab A 2019 tablets.

Schritte zur Reproduzierung

Bug-ID: BUG-000143547

Software:

  • ArcGIS Field Maps

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