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Bug

Unable to download different formats of data on the first attempt in ArcGIS Hub.

Zuletzt veröffentlicht: May 31, 2022 ArcGIS Online
Bug-ID-Nummer BUG-000146451
EingereichtJanuary 28, 2022
Zuletzt geändertMarch 25, 2025
Gilt fürArcGIS Online
Gefunden in Version9.4
BetriebssystemWindows OS
BetriebssystemversionN/A
StatusWill Not Be Addressed

Zusätzliche Informationen

There is no plan to fix this issue because strategically ArcGIS Hub is moving away from supporting the current download system in favor of a more robust and performant one. The observed behavior occurs when attempting to download shortly after the content is shared to a site. ArcGIS Hub has not had enough time to generate a cached file. As a result, ArcGIS Hub does not display the correct error message on the initial load. This only occurs when opening the item right away. By waiting a few minutes before an initial load, by closing and opening the download sidebar, or refreshing the page, the download status does not display an endless generation process. Additionally, it is recommended that users enable an editor tracking on the service, which produces the last edit date on the service. This allows ArcGIS Hub to know when a service is updated, and it displays the appropriate messaging.

Schritte zur Reproduzierung

Bug-ID: BUG-000146451

Software:

  • ArcGIS Online

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