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Bug

Unable to authorize or deauthorize licenses after installing ArcGIS Desktop 10.8.2 General Component Updates Patch 2.

ArcGIS for Desktop
Bug-ID-Nummer BUG-000166409
EingereichtApril 1, 2024
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS for Desktop
Gefunden in Version10.8.2
BetriebssystemWindows OS
BetriebssystemversionN/A
StatusDuplicate

Zusätzliche Informationen

The ArcGIS Desktop 10.8.2 General Component Updates Patch 2 corrupts the FlexNet Licensing service that is necessary to access the trusted storage. Since the Software Authorization cannot access the trusted storage, it cannot authorize a license to or from the trusted storage. In that case, ArcMap is not able to start because it cannot access the licenses in the trusted storage due to the corrupt Flexnet Licensing service.

Workaround

Uninstall and reinstall ArcGIS Desktop 10.8.2 without installing the General Component Updates Patch 2.2.

Schritte zur Reproduzierung

Bug-ID: BUG-000166409

Software:

  • ArcGIS for Desktop

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