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Bug

Tile packages sideloaded as a basemap in the ArcGIS Field Maps mobile app disappear after a certain level of zooming.

Zuletzt veröffentlicht: August 1, 2022 ArcGIS Field Maps
Bug-ID-Nummer BUG-000149590
EingereichtMay 27, 2022
Zuletzt geändertSeptember 26, 2025
Gilt fürArcGIS Field Maps
Gefunden in Version21.4
BetriebssystemAndroid
Betriebssystemversion11.x
StatusAs Designed

Zusätzliche Informationen

This is expected behavior due to a change made with the ArcGIS Field Maps 21.4 release. For more information on this change, refer to this article fhttps://support.esri.com/en/Technical-Article/000027738. If the basemap have a maxScale value other than zero, the basemap disappears when zoomed beyond that scale. The article above provides a set of steps to edit the web map JavaScript Object Notation (JSON) to include a `maxScale:0` property with the basemap layer. However, when working with sideloaded basemaps and switching to them on the map, set a maxScale value of zero to the tile package or cache up to the desired scale to allow the basemap to remain visible.

Schritte zur Reproduzierung

Bug-ID: BUG-000149590

Software:

  • ArcGIS Field Maps

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