laptop and a wrench

Bug

The Web Socket URL on a Stream Service on an Amazon EC2 machine always assumes the internal IP address of the machine. Clients accessing the Stream service from outside of the EC2 machine are unable to start or subscribe to the Stream Service.

Zuletzt veröffentlicht: September 30, 2016 ArcGIS for Server
Bug-ID-Nummer BUG-000089537
EingereichtJuly 31, 2015
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS for Server
Gefunden in Version10.3.1
BetriebssystemWindows OS
BetriebssystemversionN/A
StatusWill Not Be Addressed

Zusätzliche Informationen

The workaround in this case is the correct way to do this, by providing the WebSocketContextURL value.

Workaround

External clients cannot resolve the internal (private) IP address of the server. They have to reach the server through a public IP … 50.21.184.92 for example.So you would need to specify, to ArcGIS Server, that the correct Web Socket Context URL to use is:{"WebSocketContextURL": "ws://50.21.184.92:6180"}You do not need to restart ArcGIS for Server to affect a change in the Web Socket Context URL. If you walk through steps 1, 2, and 3 above – you should see the change reflected in the stream service REST specification page if you refresh the page.

Schritte zur Reproduzierung

Bug-ID: BUG-000089537

Software:

  • ArcGIS for Server

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln