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Bug

The “Read Timed Out” error creates orphaned items in Portal for ArcGIS.

Zuletzt veröffentlicht: February 13, 2020 Portal for ArcGIS
Bug-ID-Nummer BUG-000128093
EingereichtJanuary 22, 2020
Zuletzt geändertJune 5, 2024
Gilt fürPortal for ArcGIS
Gefunden in Version10.6.1
BetriebssystemWindows OS
Betriebssystemversion2019 64 Bit
StatusKnown Limit

Zusätzliche Informationen

This is a known limitation. ArcGIS Enterprise is not designed to have a high-availability setup split across the separate data centers with high latency between the components.

Workaround

  1. Log in to Portal for ArcGIS > My Content.
  2. Open the Item Details page for the items to be deleted.
  3. Note the Item ID from the URL for the orphaned item(s).
  4. Stop the Portal for ArcGIS service.
  5. Navigate to the portal content directory and find the item folder containing the orphaned item(s) using the Item ID noted in Step 3.
  6. Delete the folder containing the orphaned item(s).
  7. Restart the Portal for ArcGIS service.
  8. Log in to Portal for ArcGIS to confirm the deletion of the orphaned item(s).

Schritte zur Reproduzierung

Bug-ID: BUG-000128093

Software:

  • Portal for ArcGIS

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