laptop and a wrench

Bug

The Plan Routes tool in Portal for ArcGIS fails with an error, "Input route data file is not a valid zip file." when ‘Include route layers’ is checked, if hosting server does not have internet access, and Portal for ArcGIS is configured with ArcGIS Online network utility services

Zuletzt veröffentlicht: March 30, 2018 Portal for ArcGIS
Bug-ID-Nummer BUG-000112751
EingereichtMarch 27, 2018
Zuletzt geändertJune 5, 2024
Gilt fürPortal for ArcGIS
Gefunden in Version10.6
StatusKnown Limit

Zusätzliche Informationen

If the routing utility services are configured to be from ArcGIS Online, the hosting server must have internet access when the option to include route layer is selected. The workaround is to publish all the routing services on the hosting or any other server with the Portal for ArcGIS. Do not use ArcGIS Online services for routing.

Workaround

Use on-premise route service instead of ArcGIS Online network utility.

Schritte zur Reproduzierung

Bug-ID: BUG-000112751

Software:

  • Portal for ArcGIS

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