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Bug

The loading bar loads indefinitely when clicking Manage items for a member with a Storyteller user type in ArcGIS Online.

Zuletzt veröffentlicht: December 17, 2020 ArcGIS Online
Bug-ID-Nummer BUG-000135814
EingereichtDecember 2, 2020
Zuletzt geändertJuly 10, 2025
Gilt fürArcGIS Online
Gefunden in Version8.3
BetriebssystemWindows OS
Betriebssystemversion10.0
Behoben in Version8.4
StatusFixed

Workaround

Temporarily reassign the user type of the member from Storyteller to another available user type that has ownership of the content, for example; Insight Analyst, GIS Professional Basic, GIS Professional Standard, GIS Professional Advanced, or Creator.

Refer to the workflow below:

  1. Sign into ArcGIS Online with a username and password belonging to a member with an Administrator role.
  2. Select Organization tab.
  3. Select Members tab.
  4. In the Filters tab, select Storyteller.
  5. Select the three dots or More Options button > Select Manage user types.
  6. Select another user type that has content creation privileges besides Storyteller, such as Creator or GIS Professional Advanced.
  7. Select the three dots or More Options button > Select Manage Items > Note. The webpage loads successfully.

Schritte zur Reproduzierung

Bug-ID: BUG-000135814

Software:

  • ArcGIS Online

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