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Bug

The "Invalid scene package" error message is returned when adding a scene layer to ArcGIS Scene Viewer.

Portal for ArcGIS
Bug-ID-Nummer BUG-000156420
EingereichtMarch 8, 2023
Zuletzt geändertJune 5, 2024
Gilt fürPortal for ArcGIS
Gefunden in Version11.0
BetriebssystemWindows OS
Betriebssystemversion11.0 64 bit
StatusWill Not Be Addressed

Zusätzliche Informationen

There are some hidden features in the Revit model that are possibly causing it to show incorrect view extents. The cache is generated successfully and can be drawn, but because of incorrect extents, it is not showing in the initial extents. Zoom out to see the cache, or append the camera angle to the viewport to zoom to the building. Refer to: https://.domain.com/portal/home/webscene/viewer.html?layers=a2bcfcd83fd24ed89f397f17d3938782&viewpoint=cam:114.15967104,22.33250104,276.554;339.845,60.141.

Workaround

The cache is present, but the extents are incorrect because some hidden features in the model are accounted for. After the cache job is completed, zoom out, and the building is shown. Alternatively, view the building by appending the viewport to the service. Refer to: https://.domain.com/portal/home/webscene/viewer.html?layers=a2bcfcd83fd24ed89f397f17d3938782&viewpoint=cam:114.15967104,22.33250104,276.554;339.845,60.141.

Schritte zur Reproduzierung

Bug-ID: BUG-000156420

Software:

  • Portal for ArcGIS

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