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Bug

The image quality of photos taken with the ArcGIS Survey123 mobile app is different or worse than photos taken with the default iOS camera on iOS 17 and higher.

ArcGIS Survey123
Bug-ID-Nummer BUG-000162001
EingereichtOctober 10, 2023
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Survey123
Gefunden in Version3.18
BetriebssystemApple iOS
BetriebssystemversionN/A
StatusKnown Limit

Zusätzliche Informationen

iOS performs post-processing of images while they are taken, producing an enhanced image, whereas ArcGIS Survey123 only uses the physical sensors on the device and does not post-process the image. For best image results, use the max-pixels parameter on the image question and provide the default resolution for iOS images.

Workaround

  • Avoid updating to iOS 17 for the time being.
  • Enabling flash for photos can alleviate the issue in some situations.
  • If taking photos in landscape orientation, flipping the phone to the right (power button facing up) can help alleviate the issue.

Schritte zur Reproduzierung

Bug-ID: BUG-000162001

Software:

  • ArcGIS Survey123

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