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Bug

The captured photos in ArcGIS Field Maps rotate 90 degrees when the Photo Upload Size setting is set to anything other than Actual on some iOS devices and location services are disabled.

Zuletzt veröffentlicht: July 28, 2022 ArcGIS Field Maps
Bug-ID-Nummer BUG-000149216
EingereichtMay 12, 2022
Zuletzt geändertSeptember 26, 2025
Gilt fürArcGIS Field Maps
Gefunden in Version22.3
BetriebssystemApple iOS
Betriebssystemversion15.x
StatusNon-Reproducible

Zusätzliche Informationen

This is not reproducible using an iPhone 12 Pro running iOS 15.5 and ArcGIS Field Maps version 22.3.0. Recommend upgrades to the latest versions of ArcGIS Field Maps and iOS if possible. This is also not reproducible using an iPhone 12 Pro running iOS 15.5 and ArcGIS Field Maps version 22.2.0 (RC4, Build 736) either, with multiple non-Actual photo size collection settings used, and whether the phone was rotated in vertical or landscape mode when taking the picture.

Workaround

Set the Photo Upload Size to Actual to resolve the issue for all devices experiencing this issue. Deleting and re-installing ArcGIS Field Maps resolves this issue in some cases.

Schritte zur Reproduzierung

Bug-ID: BUG-000149216

Software:

  • ArcGIS Field Maps

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