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Bug

Publishing Cloud Raster Format (CRF) files to ArcGIS Enterprise results in corrupt image services if generated in certain versions of ArcGIS Pro.

Zuletzt veröffentlicht: October 31, 2022 ArcGIS GIS Server
Bug-ID-Nummer BUG-000153180
EingereichtOctober 24, 2022
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS GIS Server
Gefunden in Version10.8.1
BetriebssystemN/A
BetriebssystemversionN/A
StatusWill Not Be Addressed

Zusätzliche Informationen

This is a common problem that is caused by version incompatibility. Data created in newer versions are not guaranteed to be be able to open in older versions. This statement can get translated to a simple case, such as a CRF file created in ArcGIS Pro 2.9 cannot be consumed in ArcGIS Pro 2.6. But in an ArcGIS Enterprise or ArcGIS Server context, it will confuse users. ArcGIS Server has the same ArcGIS Pro runtime internally which is aligned with the ArcGIS Pro version released at the same time. So older versions of ArcGIS Server cannot serve data created from newer versions of ArcGIS Pro. In this case, ArcGIS Server 10.8.1 was released around July of 2020, while ArcGIS Pro 3.0 was released around July of 2022.

Workaround

Downgrade to older versions of ArcGIS Pro, or upgrade to ArcGIS Enterprise 10.9.1.

Schritte zur Reproduzierung

Bug-ID: BUG-000153180

Software:

  • ArcGIS GIS Server

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