laptop and a wrench

Bug

On ArcGIS Field Maps, if the file name of a photo taken is in multibyte character and is associated with a layer, the thumbnail of that image is not displayed on the map or application.

ArcGIS Experience Builder
Bug-ID-Nummer BUG-000172776
EingereichtDecember 3, 2024
Zuletzt geändertSeptember 17, 2025
Gilt fürArcGIS Experience Builder
Gefunden in Version11.2
BetriebssystemWindows OS
Betriebssystemversion11.0 64 bit
Behoben in Version11.4
StatusFixed

Zusätzliche Informationen

Issue was resolved in ArcGIS Enterprise 11.4.

Workaround

  • In ArcGIS Field Maps, when taking a picture, change the file name of the picture to alphanumeric characters and add the data.
  • Reset the pop-up window in Map Viewer.

The workflow starts by opening the map in Map Viewer where the issue was reproduced. Click Pop-up, then click Options (icon: ...) on the right side of the settings, such as attachments. Next, click Delete, disable Enable Pop-up, and then reconfigure the pop-ups again.

Schritte zur Reproduzierung

Bug-ID: BUG-000172776

Software:

  • ArcGIS Experience Builder

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln