laptop and a wrench

Bug

Offline areas fail to download after the sync is disabled and re-enabled for a layer in ArcGIS Collector (iOS).

Zuletzt veröffentlicht: January 8, 2021 ArcGIS Collector
Bug-ID-Nummer BUG-000136054
EingereichtDecember 10, 2020
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Collector
Gefunden in VersionN/A
BetriebssystemApple iOS
Betriebssystemversion14.0x
StatusWill Not Be Addressed

Zusätzliche Informationen

This is expected behavior when disabling the sync capability of a feature service after map areas have been generated for a web map. The existing map areas can no longer be downloaded and need to be recreated through the web map settings. When disabling the sync capability, there is a warning message returned, "If you disable sync the existing copies can no longer upload or download any data changes." This applies to existing offline areas which have been downloaded prior as well as to the map areas themselves created for the web map. Refer to the 'Manage map areas' section in the following link, https://doc.arcgis.com/en/arcgis-online/manage-data/take-maps-offline.htm#ESRI_SECTION1_8C6055E984D34AF4A25B989DDCAACF87.

Workaround

Delete the offline map areas and create new ones.

Schritte zur Reproduzierung

Bug-ID: BUG-000136054

Software:

  • ArcGIS Collector

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Esri Community

Nach zugehörigen Informationen suchen

Training

Nach Schulungen zu diesem Thema suchen

ArcGIS Ideas

Ideen erkunden und Feedback geben

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln