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Bug

Mozilla Firefox and Internet Explorer web browsers crash when viewing a 3D scene with multipatch features in ArcGIS Online scene viewer.

Zuletzt veröffentlicht: April 24, 2018 ArcGIS Online
Bug-ID-Nummer BUG-000113269
EingereichtApril 17, 2018
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Online
Gefunden in Version6.1
BetriebssystemWindows OS
Betriebssystemversion2012 R2
StatusWill Not Be Addressed

Zusätzliche Informationen

Thanks for the report! We are very happy to try to figure out why a single Scene Layer crashes the browser, our goal is that this never happens. However there are cases that we cannot support because they break the essential design of the Scene Layers and this is one of them: this scene layer contains only one single feature for the entire cache (buildings, trees, etc). Scene Layers require individual features for each building to work optimally, this way the web client can decide how much data to load without crashing. Please split the layer into individual features, regenerate the SLPK and try again.

Schritte zur Reproduzierung

Bug-ID: BUG-000113269

Software:

  • ArcGIS Online

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