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Bug

Labels do not display in a web map for the Web Map Service (WMS) service when text fill symbol, color, and width are set to options other than default settings.

Portal for ArcGIS
Bug-ID-Nummer BUG-000159455
EingereichtJune 27, 2023
Zuletzt geändertJune 5, 2024
Gilt fürPortal for ArcGIS
Gefunden in Version10.9.1
BetriebssystemWindows OS
Betriebssystemversion10.0 64 Bit
StatusAs Designed

Zusätzliche Informationen

This issue occurs because the WMS server uses a white (FFFFFF) canvas to draw the features. Using white color in either a symbol or text blends in with the background. By default, most applications request a transparent background, so the server makes all white pixels transparent, which causes the text or symbol to 'disappear'.

Workaround

There are a couple of options; either one of these works:

  1. On the Web Map Service (WMS) service, do not use white (FFFFFF) color to render text or symbols. Instead, use the off-white color (FEFFFF).
  2. Set the background color (bgcolor) to a different color than white (FFFFFF).

Schritte zur Reproduzierung

Bug-ID: BUG-000159455

Software:

  • Portal for ArcGIS

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