laptop and a wrench

Bug

Issues with the functionality and performance when using the F1 keyboard shortcut to open the ArcGIS Desktop Help window in ArcMap.

Zuletzt veröffentlicht: June 27, 2022 ArcGIS for Desktop
Bug-ID-Nummer BUG-000118193
EingereichtNovember 14, 2018
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS for Desktop
Gefunden in Version10.6.1
BetriebssystemWindows OS
BetriebssystemversionN/A
StatusNon-Reproducible

Zusätzliche Informationen

Unable to reproduce the performance issue specific to an accelerator opening the ArcMap 10.8.1 Help as described in this defect. The gray box in the Search tab is displayed regardless of how Desktop Help is opened, with or without an accelerator, assuming the Search tab is the last active tab viewed in the previous Desktop Help session. This issue can be resolved by clicking a different tab and navigating back to the Search tab, upon which all elements should load normally.

Workaround

Click Help > ArcGIS Desktop Help from the toolbar in ArcMap to open the ArcGIS Help window, and click the Search tab.

Schritte zur Reproduzierung

Bug-ID: BUG-000118193

Software:

  • ArcGIS for Desktop

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln