laptop and a wrench

Bug

In some Windows Server machines that run ArcGIS Server, logging into the machine through Remote Desktop Protocol (RDP) with a domain account takes an extremely long time. The delay scales to the number of ArcSOC.exe processes running on the machine.

Zuletzt veröffentlicht: October 12, 2017 Portal for ArcGIS
Bug-ID-Nummer BUG-000100522
EingereichtNovember 1, 2016
Zuletzt geändertMay 31, 2023
Gilt fürPortal for ArcGIS
Gefunden in Version10.5 Beta
Server-PlattformWindows OS
Client-Plattform2012 R2
StatusKnown Limit

Zusätzliche Informationen

Microsoft has released updates for Windows Server 2012 R2 and Windows Server 2016 that addresses the slow login issue. The fix was first made available in the following updates: Windows Server 2012 R2: August 8, 2017 - KB4034681 available at https://support.microsoft.com/en-us/help/4034681 Windows Server 2016: September 28, 2017 – KB4038801 available at https://support.microsoft.com/en-us/help/4038801 Subsequent updates for Windows Server 2012 R2 and Windows Server 2016 also include the fix for this issue. Esri recommends always staying current with the latest operating system updates.

Workaround

Microsoft has released updates for Windows Server 2012 R2 and Windows Server 2016 that addresses the slow login issue.The fix was first made available in the following updates:Windows Server 2012 R2: August 8, 2017 - KB4034681 available at <a href="https://support.microsoft.com/en-us/help/4034681" target="_blank">https://support.microsoft.com/en-us/help/4034681</a>Windows Server 2016: September 28, 2017 – KB4038801 available at <a href="https://support.microsoft.com/en-us/help/4038801" target="_blank">https://support.microsoft.com/en-us/help/4038801</a>Subsequent updates for Windows Server 2012 R2 and Windows Server 2016 also include the fix for this issue. Esri recommends always staying current with the latest operating system updates.

Schritte zur Reproduzierung

Bug-ID: BUG-000100522

Software:

  • Portal for ArcGIS

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