laptop and a wrench

Bug

In ArcGIS Online, a story map with a dashboard embedded as a URL prompts for login from cross-organizational group members.

Zuletzt veröffentlicht: July 29, 2021 ArcGIS Online
Bug-ID-Nummer BUG-000139293
EingereichtApril 22, 2021
Zuletzt geändertAugust 16, 2024
Gilt fürArcGIS Online
Gefunden in Version9.1
BetriebssystemWindows OS
Betriebssystemversion10.0
StatusKnown Limit

Zusätzliche Informationen

In the test items included in the incident, it looks like an organizational URL (esrips.maps.arcgis.com) is being used to embed the item. Direct login to items using another organization's URL is not supported. However, there is a simple workaround. Please use the generic URL (www.arcgis.com) when embedding any ArcGIS items. This eliminates the situation where the viewer is asked to login to the partner organization, and this is a best practice when sharing content through partnered collaboration, regardless of whether the content being shared is embedded in a StoryMaps or not. Please note that a login prompt may still be shown; however, clicking OK on the prompt shows the embedded content (without the need to re-enter credentials) as long as the generic URL is used to embed the item.

Schritte zur Reproduzierung

Bug-ID: BUG-000139293

Software:

  • ArcGIS Online

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln