laptop and a wrench

Bug

In ArcGIS Experience Builder, the pop-up causes the map to go blank on Samsung S20 FE (Android 13) and older devices with earlier Android versions, and the map redisplays when the pop-up is closed.

ArcGIS Experience Builder
Bug-ID-Nummer BUG-000169202
EingereichtJuly 17, 2024
Zuletzt geändertAugust 5, 2025
Gilt fürArcGIS Experience Builder
Gefunden in VersionJune 2024
BetriebssystemAndroid
Betriebssystemversion13.x
StatusDuplicate

Zusätzliche Informationen

Duplicate of BUG-000162985:

Workaround

Reproducibility:

• Reproducible: Samsung S20 FE with Android 13 (customers have experienced the issue on other older devices with earlier Android versions as well).

• Not Reproducible: Tested on other devices, including the iPhone 14, Samsung S22 Ultra, Google Pixel 7, Samsung Z Flip, and Google Pixel 8 with Android Version 14, where the issue was not observed.

Schritte zur Reproduzierung

Bug-ID: BUG-000169202

Software:

  • ArcGIS Experience Builder

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