laptop and a wrench

Bug

Importing an MXD file into ArcGIS Pro on a VMware virtual machine (VM) results in a crash with a breakpoint exception in win32u.dll.

ArcGIS Pro
Bug-ID-Nummer BUG-000175109
EingereichtMarch 18, 2025
Zuletzt geändertJune 24, 2025
Gilt fürArcGIS Pro
Gefunden in Version3.4.2
BetriebssystemWindows OS
Betriebssystemversion10.0 64 Bit
StatusKnown Limit

Zusätzliche Informationen

This is VMWare issue, with the crash occurring in their software stack and affecting many applications. Their issue has been acknowledged here: https://knowledge.broadcom.com/external/article/383994/applications-using-vmware-tools-125-is-c.html

Workaround

Install VMware Tools 12.5.1 or higher, or implement one of the workarounds developed by the owners of VMware, Broadcom. The workarounds, as described in their knowledge base, include: Disable the use of llvmpipe by adding this virtual machine config option to the VM's VMX file: guestinfo.svga.disableLLVMPipe=TRUE - Set a system environment variable SVGA_ALLOW_LLVMPIPE=0

Schritte zur Reproduzierung

Bug-ID: BUG-000175109

Software:

  • ArcGIS Pro

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