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Bug

If the print task from ArcGIS Online Map Viewer (or ArcGIS Experience Builder) takes longer than 2 minutes, the print task shows as failed.

ArcGIS Online
Bug-ID-Nummer BUG-000177968
EingereichtJuly 17, 2025
Zuletzt geändertSeptember 24, 2025
Gilt fürArcGIS Online
Gefunden in VersionJune 2025
BetriebssystemWindows OS
Betriebssystemversion10.0 64 Bit
StatusIn Review

Workaround

  • Zoom in to a smaller extent before printing.
  • Simplify the features.
  • Simplify the symbology
  • For maps containing multiple layers, turn off certain layers and/or ensure layers only turn on within an appropriate scale range.
  • Configure ArcGIS Online with an asynchronous ArcGIS Server print service.
  • Create and share custom layouts to ArcGIS Online. Custom layouts make asynchronous requests to the ArcGIS Online print service, which times out after 5 minutes.

Schritte zur Reproduzierung

Bug-ID: BUG-000177968

Software:

  • ArcGIS Online

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