laptop and a wrench

Bug

Failover of a highly available Portal for ArcGIS results in a misconfiguration of the pg_hba.conf file on the new primary portal which denies access to the PostgreSQL database.

Zuletzt veröffentlicht: July 15, 2017 Portal for ArcGIS
Bug-ID-Nummer BUG-000099144
EingereichtSeptember 6, 2016
Zuletzt geändertMay 31, 2023
Gilt fürPortal for ArcGIS
Gefunden in Version10.4
Server-PlattformWindows OS
Client-Plattform2012
Version Fixed10.6.1
StatusFixed

Zusätzliche Informationen

The problem turned out to be that the standby portal that is being promoted to the primary was restarted during the promotion. This leaves the machine in an incomplete state.

Workaround

1. Stop the Portal for ArcGIS service on all portals.2. Start the Portal for ArcGIS service on any one of the portals in the highly available site.3. Wait approximately 10 minutes until the portal comes online and assumes the primary role.4. Once the primary is firmly established and working, start the Portal for ArcGIS service on the other portal server in the highly available site.

Schritte zur Reproduzierung

Bug-ID: BUG-000099144

Software:

  • Portal for ArcGIS

Hilfe von ArcGIS-Expert*innen erhalten

Technischen Support kontaktieren

Die Esri Support-App herunterladen

Zu den Download-Optionen

Weitere Informationen zu diesem Thema erkunden

Esri Community

Nach zugehörigen Informationen suchen

Schulungen

Nach Schulungen zu diesem Thema suchen

ArcGIS Ideas

Ideen erkunden und Feedback geben