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Bug

Disabling ArcGIS built-in accounts in the ArcGIS Enterprise portal prevents users from logging in with different SAML accounts in ArcGIS Pro

ArcGIS Pro
Bug-ID-Nummer BUG-000172713
EingereichtNovember 28, 2024
Zuletzt geändertDecember 17, 2024
Gilt fürArcGIS Pro
Gefunden in Version3.3.1
BetriebssystemN/A
BetriebssystemversionN/A
StatusAs Designed

Zusätzliche Informationen

Close ArcGIS Pro and start the application as the desired user.

Workaround

In Portal for ArcGIS > Organization > Settings > Security > Logins, enable the “ArcGIS log in” sign-in method (i.e. ArcGIS built-in account). 

Repeat steps 7 to 12, observing that ArcGIS Pro is signed in as the same SAML account that is logged into the browser. In this example, ArcGIS Pro correctly shows that the user is signed in as support@tssupport.ca (as opposed to kluangkhot@tssupport.ca). 

Schritte zur Reproduzierung

Bug-ID: BUG-000172713

Software:

  • ArcGIS Pro

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