laptop and a wrench

Bug

Direct GIS Server connections cannot be made to domain tiles.arcgis.com from the ArcGIS Desktop client (ArcMap). Connections fail with the message "we are unable to connect to tiles.arcgis.com/.../rest/services." (Example Failed URL: https://tiles.arcgis.com/tiles/Wl7Y1m92PbjtJs5n/arcgis/rest/services)

Zuletzt veröffentlicht: November 18, 2019 ArcGIS Online
Bug-ID-Nummer BUG-000126478
EingereichtNovember 1, 2019
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Online
Gefunden in Version7.3
StatusWill Not Be Addressed

Zusätzliche Informationen

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Workaround

Use the My Hosted Content section in the Catalog tab to browse available online tile layers.

Schritte zur Reproduzierung

Bug-ID: BUG-000126478

Software:

  • ArcGIS Online

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln