laptop and a wrench

Bug

Customer care portal will provide an invalid authenticate.resps file when a concurrent use license.txt is uploaded that requests more authorizations than are available.

Zuletzt veröffentlicht: August 19, 2020 No Product Found
Bug-ID-Nummer NIM057865
EingereichtJune 1, 2010
Zuletzt geändertApril 2, 2025
Gilt fürNo Product Found
Gefunden in Version10.0 Beta
StatusWill Not Be Addressed

Zusätzliche Informationen

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Run through the Software Authorization Wizard a second time, requesting licenses again, this time specify the appropriate quantities. Then upload the license.txt to the https://service.esri.com/drm (https://customers.esri.com/index.cfm?event=secureSite) site, the resulting authenticate.resps file can then be used to authorize the ArcGIS License Manager.

Schritte zur Reproduzierung

Bug-ID: NIM057865

Software:

  • No Product Found

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