laptop and a wrench

Bug

Clusters are missing in ArcGIS Online Map Viewer if the maxRecordCount value set is greater than the tileMaxRecordCount value for the feature layer.

Zuletzt veröffentlicht: August 14, 2019 ArcGIS Online
Bug-ID-Nummer BUG-000109163
EingereichtOctober 28, 2017
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Online
Gefunden in Version5.3
BetriebssystemWindows OS
Betriebssystemversion7.0 64 Bit
StatusWill Not Be Addressed

Zusätzliche Informationen

This is not a bug. This is how the values work. Changing these values manually are rarely required. But, when they are changed, it is important to set them correctly and to achieve the desired results.

Workaround

  1. Access the item details page. Click Layers and access the service URL of the hosted feature service in ArcGIS Online as an Administrator. This opens a new tab with the token appended in the URL.
  2. In the URL, replace rest with admin and replace '/' with '.' between the service name and FeatureServer. This provides the access to the ArcGIS REST Admin directory for that feature service.
  3. Click Update Definition.
  4. Search for maxRecordCountFactor and increase the value. For example from 1 to 2.
  5. Click Update Layer Definition. If an error regarding the lastEditDate value is returned, change the value from 1508316350442 to " ".
  6. Click Update Definition. This increases the maxRecordCountFactor which automatically increases the tileMaxRecordCount. For example, if the maxRecordCountFactor is increased to 2, the tileMaxRecordCount increases to 16,000.

Schritte zur Reproduzierung

Bug-ID: BUG-000109163

Software:

  • ArcGIS Online

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln