laptop and a wrench

Bug

Chrome does not print vector tile layers when the 'Use hardware acceleration when available' setting is not disabled.

Zuletzt veröffentlicht: September 3, 2020 Portal for ArcGIS
Bug-ID-Nummer BUG-000128127
EingereichtJanuary 24, 2020
Zuletzt geändertApril 22, 2024
Gilt fürPortal for ArcGIS
Gefunden in Version10.7.1
Server-PlattformWindows OS
Client-Plattform10.0
StatusNon-Reproducible

Zusätzliche Informationen

Esri is unable to reproduce this issue in ArcGIS Enterprise 10.8 and higher, and also unable to consistently reproduce this in previous releases. This may be caused by a combination of browsers, graphics drivers, and the use of ArcMap-based print services. If this issue persists, it is recommended to upgrade the browser to the latest version, upgrade graphics drivers to the latest available version, and ensure that any custom print services are published using ArcGIS Pro.

Workaround

Disable the Use hardware acceleration when available setting in Chrome or use a different browser (for example, Internet Explorer or Mozilla Firefox).

Schritte zur Reproduzierung

Bug-ID: BUG-000128127

Software:

  • Portal for ArcGIS

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