Attempting to reset the password for an account in ArcGIS Monitor fails and returns the following error message, “Cannot initiate password recovery User profile missing password recover security question- please contact your administrator” when the security question is not set.

Workaround

Set the security question right after the account is created by using the following steps:

1. Navigate to ArcGIS Monitor Server.
2. Click My Profile.
3. Click Edit for the security question and set one up. Any attempt to reset the password after this is successful.

Schritte zur Reproduzierung