laptop and a wrench

Bug

ArcMap crashes when adding a basemap to the MXD when the external monitor is connected to the system.

Zuletzt veröffentlicht: August 10, 2022 ArcGIS for Desktop
Bug-ID-Nummer BUG-000150927
EingereichtJuly 20, 2022
Zuletzt geändertDecember 13, 2024
Gilt fürArcGIS for Desktop
Gefunden in Version10.8.1
BetriebssystemWindows OS
Betriebssystemversion10.0 64 Bit
StatusWill Not Be Addressed

Zusätzliche Informationen

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Workaround

  • Use ArcMap in minimum screen size when using the basemap.
  • Keep the resolution for the external monitor as 2560*1440 so that ArcMap works fine in full screen as well.

Schritte zur Reproduzierung

Bug-ID: BUG-000150927

Software:

  • ArcGIS for Desktop

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