Bug
ArcMap crashes when adding a basemap or an accelerated raster layer with the hardware acceleration turned on.
| Bug-ID-Nummer | BUG-000099061 |
|---|---|
| Eingereicht | September 1, 2016 |
| Zuletzt geändert | June 13, 2024 |
| Gilt für | ArcGIS for Desktop |
| Gefunden in Version | 10.1 |
| Betriebssystem | Windows OS |
| Betriebssystemversion | 7 |
| Status | Will Not Be Addressed |
Zusätzliche Informationen
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
Disable Hardware Acceleration to determine if the crash persists. If not, suggest updating the GPU drivers from the manufacturer (e.g. Nvidia, AMD, Intel, or from the manufacturer of the computer/laptop) to resolve the issue, and allow hardware acceleration to be used for basemap layers and/or accelerated raster layers.Schritte zur Reproduzierung
Bug-ID: BUG-000099061
Software:
- ArcGIS for Desktop
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