laptop and a wrench

Bug

ArcGIS Server 11.2 default print service fails to print its own services when the IPv6 protocol is disabled.

ArcGIS GIS Server
Bug-ID-Nummer BUG-000163098
EingereichtNovember 20, 2023
Zuletzt geändertMay 2, 2025
Gilt fürArcGIS GIS Server
Gefunden in Version11.2
BetriebssystemWindows Server
Betriebssystemversion2019 64 Bit
StatusWill Not Be Addressed

Zusätzliche Informationen

The default behavior of Microsoft Windows is to prefer IPv6, even if IPv6 is disabled. If users make the unrecommended change to disable IPv6, they must also change Windows to prefer IPv4 over IPv6. Refer to the following documentation for guidance on configuring IPv6 in Windows for advanced users: https://learn.microsoft.com/en-US/troubleshoot/windows-server/networking/configure-ipv6-in-windows which states "Internet Protocol version 6 (IPv6) is a mandatory part of Windows Vista and Windows Server 2008 and newer versions. We do not recommend that you disable IPv6 or its components. If you do, some Windows components may not function."

Workaround

Although not documented as a requirement, it appears that ArcGIS Enterprise is using IPV6 for some operations internally. It is suggested to keep IPV6 available on the network until this defect or formal document can be resolved.

Schritte zur Reproduzierung

Bug-ID: BUG-000163098

Software:

  • ArcGIS GIS Server

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln