laptop and a wrench

Bug

ArcGIS Portal (HA) ver 10.9.1 prompted with the list of errors (Failed to validate license counts. Failed to validate license counts., Failed to validate license counts. java.lang.RuntimeException: org.postgresql.util.PSQLException: Could not find a server with specified targetServerType: master. & Failed to validate license counts. java.lang.RuntimeException: org.postgresql.util.PSQLException: The connection attempt failed.).

Portal for ArcGIS
Bug-ID-Nummer BUG-000160097
EingereichtJuly 24, 2023
Zuletzt geändertMay 28, 2025
Gilt fürPortal for ArcGIS
Gefunden in Version10.9.1
BetriebssystemWindows Server
Betriebssystemversion2019 64 Bit
StatusNon-Reproducible

Zusätzliche Informationen

This issue is not reproducible in the current version of ArcGIS Enterprise 11.3 If this issue still impacts your organization, please get in touch with Esri Support Services.

Workaround

The problem is the connection to the license information on the new primary/original standby becomes stale after a failover. Stopping standby and restarting the current primary would fix it. 

Schritte zur Reproduzierung

Bug-ID: BUG-000160097

Software:

  • Portal for ArcGIS

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln