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Bug

ArcGIS Maps for Adobe Creative Cloud extension 3.8 installed on top of Adobe Illustrator v29 does not start.

ArcGIS Maps for Adobe Creative Cloud
Bug-ID-Nummer BUG-000175581
EingereichtApril 4, 2025
Zuletzt geändertJune 23, 2025
Gilt fürArcGIS Maps for Adobe Creative Cloud
Gefunden in Version3.8
BetriebssystemWindows OS
Betriebssystemversion10.0 64 Bit
StatusKnown Limit

Zusätzliche Informationen

This is a known limitation in the current iteration of the third party software, and the workaround steps suggested should provide user success.

Workaround

Users are recommended to install ArcGIS Maps for Adobe Creative Cloud using the per-machine configuration if possible. For users who need to install using the per-user configuration, they should install ArcGIS Maps for Adobe Creative Cloud on an English version of Illustrator. Switch to the English version on the user's profile in the Creative Cloud Desktop App.

Schritte zur Reproduzierung

Bug-ID: BUG-000175581

Software:

  • ArcGIS Maps for Adobe Creative Cloud

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