laptop and a wrench

Bug

ArcGIS Enterprise returns the "Too many exchange refresh token" error message even though the threshold has not been reached.

Portal for ArcGIS
Bug-ID-Nummer BUG-000172165
EingereichtNovember 8, 2024
Zuletzt geändertMarch 25, 2025
Gilt fürPortal for ArcGIS
Gefunden in Version11.3
BetriebssystemWindows OS
Betriebssystemversion10.0 64 Bit
Behoben in VersionArcGIS Enterprise 11.5
StatusFixed

Zusätzliche Informationen

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is: https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Workaround

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is:

https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch

Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Schritte zur Reproduzierung

Bug-ID: BUG-000172165

Software:

  • Portal for ArcGIS

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