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Bug

An incorrect and misleading error message appears after creating the API key. When attempting to call the reverse geocoding API endpoint, the following error is returned, “User does not have permissions to access 'world.geocodeserver'.”.

ArcGIS Online
Bug-ID-Nummer BUG-000180294
EingereichtOctober 22, 2025
Zuletzt geändertOctober 29, 2025
Gilt fürArcGIS Online
Gefunden in VersionJune 2025
BetriebssystemWindows OS
Betriebssystemversion11.0 64 bit
StatusAs Designed

Zusätzliche Informationen

This is working as expected and documented. For security purposes, individual services accessed via API keys do not have access to subscription data. When a free tier is reached, or billing is in arrears, the privilege for a given service, or services, is removed.

Workaround

To understand available privileges, usages, and free tier overage, monitor the ArcGIS Location Platform dashboard at https://location.arcgis.com/dashboard/. There are a multitude of tools and user interfaces to help monitor usage and free tiers in near real-time. Refer to https://location.arcgis.com/help/usage/ https://location.arcgis.com/faq/#pricing-exceed-free-tier for more information.

Schritte zur Reproduzierung

Bug-ID: BUG-000180294

Software:

  • ArcGIS Online

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