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Bug

An ArcGIS Online web scene appears blurry in the Internet Explorer web browser but not in the Mozilla Firefox or Google Chrome web browser.

Zuletzt veröffentlicht: September 11, 2017 ArcGIS Online
Bug-ID-Nummer BUG-000107675
EingereichtAugust 29, 2017
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Online
Gefunden in Version5.2
StatusKnown Limit

Zusätzliche Informationen

This is as designed. The Scene Viewer and JavaScript API (and WebApp Builder consequently) automatically adjust the quality settings based on the browser used. The reason is that, as stated in the Scene Viewer documentation, IE11 is not optimized for high-quality 3D graphics, as a consequence webscenes are automatically configured for best performance. This has several visual effects like reduced basemap and buildings LODs and disabled advanced 3D graphics features like realistic atmosphere. In the Scene Viewer the quality settings can be controlled with the Settings tool, however in the WebApp Builder this is currently only available by changing the JavaScript code. Scene Viewer browser requirements: http://doc.arcgis.com/en/arcgis-online/reference/scene-viewer-requirements.htm#ESRI_SECTION1_CCF7723485A34F509CEAA6A1C56F34B8 JavaScript API reference: https://developers.arcgis.com/javascript/latest/api-reference/esri-views-SceneView.html#qualityProfile

Workaround

Use the Mozilla Firefox, Google Chrome, or Microsoft Edge web browser.

Schritte zur Reproduzierung

Bug-ID: BUG-000107675

Software:

  • ArcGIS Online

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