laptop and a wrench

Bug

After upgrading to iOS 11.2.5, Collector for ArcGIS (iOS) eventually stops loading feature services from ArcGIS Server on specific devices when a user is logged in, even though the user can see the services on other devices, regardless of the type of internet connection.

Zuletzt veröffentlicht: June 11, 2019 Collector Classic for ArcGIS (iOS)
Bug-ID-Nummer BUG-000111468
EingereichtFebruary 8, 2018
Zuletzt geändertNovember 18, 2020
Gilt fürCollector Classic for ArcGIS (iOS)
Gefunden in Version17.0.4
Server-PlattformApple iOS
Client-Plattform11.0x
StatusNon-Reproducible

Zusätzliche Informationen

Non-reproducible using Collector for ArcGIS (iOS) 19.0.1.

Workaround

Perform any of the workarounds listed below:
  • Change password on ArcGIS Online or Portal for ArcGIS.
  • Remove the user from Portal for ArcGIS, then re-add the user and apply necessary permissions.
  • Factory reset the device.

Schritte zur Reproduzierung

Bug-ID: BUG-000111468

Software:

  • Collector Classic for ArcGIS (iOS)

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