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Bug

After upgrading to Collector for ArcGIS (for Android) version 17.0.1, the app crashes with the error, "Unfortunately, Collector has stopped."

Zuletzt veröffentlicht: August 18, 2017 Collector Classic for ArcGIS (Android)
Bug-ID-Nummer BUG-000105721
EingereichtJune 8, 2017
Zuletzt geändertJune 5, 2024
Gilt fürCollector Classic for ArcGIS (Android)
Gefunden in Version17.0.1
Behoben in Version17.0.2
StatusFixed

Workaround

1. Close Collector for ArcGIS.2. Connect the device to a PC via USB.3. Using Windows Explorer to access the device, navigate to ArcGIS_Collector > offline_data > basemaps.4. Cut and paste any offline basemaps into a folder on the PC.5. Using a process of elimination, paste each basemap folder back into the 'basemaps' folder on the device, and open Collector for ArcGIS between each transfer. 6. Once the problematic basemap(s) have been identified, remove them from the device and re-download if necessary.

Schritte zur Reproduzierung

Bug-ID: BUG-000105721

Software:

  • Collector Classic for ArcGIS (Android)

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