laptop and a wrench

Bug

A scene layer published to a Portal for ArcGIS no longer works if the virtual machine (VM) that is hosting ArcGIS Enterprise is restarted.

Portal for ArcGIS
Bug-ID-Nummer BUG-000167285
EingereichtMay 7, 2024
Zuletzt geändertFebruary 19, 2025
Gilt fürPortal for ArcGIS
Gefunden in Version10.9.1
BetriebssystemWindows Server
Betriebssystemversion2019 64 Bit
StatusDuplicate

Zusätzliche Informationen

Duplicate of BUG-000160423.

Workaround

  • After restarting the VM with ArcGIS Enterprise 10.9.1, access the ArcGIS Admin Directory and then:
    • Go to services > Hosted and find the Scene service that is not working.
    • Stop the service.
    • Start the service.
  • After restarting the VM with ArcGIS Enterprise 10.9.1, wait 15 minutes and restart the ArcGIS Server Windows process. This fixes all the scene layer services.
  • Publish a new scene layer package file (.slpk) as explained in the Workflow in Steps to reproduce.

Schritte zur Reproduzierung

Bug-ID: BUG-000167285

Software:

  • Portal for ArcGIS

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