laptop and a wrench

Bug

A large extent multipatch data fails to display in the Portal for ArcGIS scene viewer and returns the error, "Scene Service load error: Error loading root node."

Zuletzt veröffentlicht: June 3, 2016 Portal for ArcGIS
Bug-ID-Nummer BUG-000096842
EingereichtJune 2, 2016
Zuletzt geändertJune 5, 2024
Gilt fürPortal for ArcGIS
Gefunden in VersionN/A
BetriebssystemN/A
StatusWill Not Be Addressed

Zusätzliche Informationen

This workflow is not recommended for multipatches as they do not scale when creating services from such datasets. The entire terrain is modeled as a single multipatch. This means the multipatch has millions and millions of vertices for a single feature and exceeds the limitations and therefore fail. The smaller ones may be within the limits and working for that reason. We do not recommend this workflow to get the terrain into Web Scene Viewer as a 3D Objects (multipatch) layers. We recommend generating an elevation service (raster tiled service with LERC format) from the raster output and use the resulting elevation service as a custom terrain in the web scene viewer. Note: Having said that, the vertices limitations have been bumped up in upcoming releases. We also added a new geoprocessing tool named 'Create Scene Layer Package' in the upcoming ArcGIS Pro 1.3 release. We have tested these datasets and it successfully created valid scene layer packages that can be published as services that can be consumed in Portal for ArcGIS and also in ArcGIS Online. Even though it is working in the upcoming release we do not recommend this workflow. Please create elevation services from your raster data and use that as an elevation layer. We do have new workflows in ArcGIS Pro 1.3 to generate such elevation services. Please refer to the documentation when the software is available.

Schritte zur Reproduzierung

Bug-ID: BUG-000096842

Software:

  • Portal for ArcGIS

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Esri Community

Nach zugehörigen Informationen suchen

Training

Nach Schulungen zu diesem Thema suchen

ArcGIS Ideas

Ideen erkunden und Feedback geben

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln