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Bug

A file-based tile cache data store backup fails to restore after being upgraded to ArcGIS Enterprise 11.2.

Portal for ArcGIS
Bug-ID-Nummer BUG-000162528
EingereichtOctober 31, 2023
Zuletzt geändertJune 5, 2024
Gilt fürPortal for ArcGIS
Gefunden in Version11.1
BetriebssystemWindows Server
Betriebssystemversion2022
Behoben in Version11.3
StatusFixed

Workaround

The following changes should be performed on all ArcGIS Data Store machines with the tile cache data store configured:

  1. Modify the 'tilecache_backup_type' property in '<arcgisdatastore>/etc/datastore.properties' to 'REPLICATION_BACKUP'.
  2. Restart the ArcGIS Data Store service.

Once the changes are complete for the machines on the site, perform the following steps:

  1. Take a new backup from the primary deployment.
  2. Restore to the secondary deployment.
  3. Verify that scene layers are accessible on the secondary deployment.

 

Refer to the following related Esri Community thread for additional information: https://community.esri.com/t5/high-availability-and-disaster-recovery-questions/arcgis-enterprise-11-1-restoring-tile-cache-breaks/m-p/1343798/highlight/true#M633

Schritte zur Reproduzierung

Bug-ID: BUG-000162528

Software:

  • Portal for ArcGIS

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