laptop and a wrench

Bug

A file handle leak in Portal for ArcGIS returns the "Too many open files" error and requires frequent restarts in an Amazon Web Services (AWS) deployment.

Portal for ArcGIS
Bug-ID-Nummer BUG-000173740
EingereichtJanuary 21, 2025
Zuletzt geändertJuly 18, 2025
Gilt fürPortal for ArcGIS
Gefunden in Version11.3
BetriebssystemUbuntu Linux
Betriebssystemversion22.04
Behoben in Version11.5
StatusFixed

Zusätzliche Informationen

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is: https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Workaround

Restart the portal service.

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is:

https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch

Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Schritte zur Reproduzierung

Bug-ID: BUG-000173740

Software:

  • Portal for ArcGIS

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