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Bug

A custom print service with templates causes Explorer for ArcGIS (Android) fail to open maps.

Zuletzt veröffentlicht: September 9, 2015 Explorer for ArcGIS
Bug-ID-Nummer BUG-000088985
EingereichtJuly 10, 2015
Zuletzt geändertJune 5, 2024
Gilt fürExplorer for ArcGIS
Gefunden in Version10.2.7
BetriebssystemAndroid
Behoben in Version10.2.8
StatusFixed

Workaround

1. Reset the organizations custom print service back to Esri Default (by removing the URL*) and save.2. Restart the Explorer for ArcGIS app and sign in.3. This resolves the login loop.Scenario 2: Sign in to the Collector application. The OAuth page cannot be seen but rather a generic portal sign-in.1. Uninstall the application.2. Reset the print service back to Esri Default (by removing the URL*) and save.3. Reinstall the Collector for ArcGIS application.4. Sign in to Collector for ArcGIS.To reset the utility services back to their default URLs, delete the URL for each utility service configured, and click Save. When returning to the Utility Services page, the URLs are reset to their defaults as described here, <a href="http://doc.arcgis.com/en/arcgis-online/administer/configure-services.htm" target="_blank">http://doc.arcgis.com/en/arcgis-online/administer/configure-services.htm</a>.

Schritte zur Reproduzierung

Bug-ID: BUG-000088985

Software:

  • Explorer for ArcGIS

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