laptop and a wrench

Bug

3D buildings keep showing up black in ArcGIS Pro on computers with graphic card Intel(R) HD Graphics 2500.

Zuletzt veröffentlicht: April 27, 2016 ArcGIS Pro
Bug-ID-Nummer BUG-000091727
EingereichtOctober 27, 2015
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Pro
Gefunden in Version1.1
BetriebssystemWindows OS
Betriebssystemversion10.0
StatusNon-Reproducible

Zusätzliche Informationen

This seems to be hardware/driver specific issue. Unable to reproduce this issue with some other tested (eg. Intel HD 4000). Switch from DirectX to OpenGL rendering, as most likely this is a driver bug. Some early Intel chipsets might have better support for OpenGL than DirectX.

Workaround

Convert the extruded polygon (buildings) to multipatch by following the steps below:1. On the ribbon > click the Analysis tab > click Tools > Search for ‘Layer 3D to feature class’.3. Open ‘Layer 3D to feature class’.4. Input feature layer = buildings.5. Output feature class = multipatch name.6. Ignore the ‘Grouping field’ or set a field as a grouping field.7. Click Run.8. Symbolize the multipatch layer following the instructions of the exercise: ‘Create a cartographic 3D scene’ of the Virtual Campus.

Schritte zur Reproduzierung

Bug-ID: BUG-000091727

Software:

  • ArcGIS Pro

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln